Shipping and Payment Methods


Most of products available on our website,  due to their artisanal nature, will be crafted specifically for you. Kindly note the maximum production lead time stated in the product page.

Orders placed on weekends and holidays will begin processing the next business day. Any changes to the order or cancellations are not accepted after dispatch. Once your order has been shipped, you will receive a confirmation including the tracking number for your package. If you have additional questions about your order, please contact us at  

We reserve the right not to process orders that do not comply with our business policy. Other restrictions may apply.


Payment for orders will be processed once the order is prepared for shipment from our distribution centre. We accept major credit cards including Visa, American Express, Maestro and MasterCard.


Phone - Mail

Bookings and reservations:
+39 075 997 8852

Concierge only for guests staying at the Estate:
+39 346 734 3527

+39 335 682 8558

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